Our Mission:
Create awesome software backed by excellent customer support.
About
Outstanding Software
At WaiverFile, our mission is to produce exceptional software and provide world class customer support. We believe there are two keys to making a service like this truly outstanding. The first is making software that has powerful features yet remains easy to use. We’ve spent years refining and expanding WaiverFile while listening to real world customer feedback. We want to hear from our customers and learn how they are using the features we have and find out what new features would help them the most. Real feedback from customers has helped shape us into what we are today. We don’t shy away from honest critiques of our platform, instead we learn all we can from it.
Making software easy to use sounds like a simple exercise, but it’s actually an ongoing process of refinement and testing. We are constantly learning about how our clients and their customers are using WaiverFile. From that, even seemingly minor changes can wind up having a profound impact. We’re so proud of what WaiverFile has become and we’re still very exited to continue to build it up further and do even more.
Real Customer Support
The second key to a great software company is providing excellent customer support. We’ve always felt that access to a reliable, professional support team is a must-have for an online solution such as ours, so we are uncompromising in our commitment to this goal. When you need help from WaiverFile, we’ll be here to help. It seems many companies these days try to hide from this part of the business. Some don’t even list a phone number on their website. We’ve never felt that was the right way to go, and we never will. Contact us with any questions you may have. We’ll be there to help!
The WaiverFile Team Is Here For You
Our dedicated team of professionals is standing by to help you with all of your e-sign waiver questions.
We’re here to help you quickly resolve any issues you might be facing and answer any questions you have about
our product. Whether you prefer to give us a phone call or send a message, we look forward to serving you!
Mike McCloy
Founder and CEO
Isabel
Customer Success Specialist
Christy
Customer Success Specialist
19 Years in Business
Founded in 2004, we originally began as a custom software company. We created a variety of systems for small to medium sized businesses. In time, we developed several products and it was our online waiver system that started becoming very popular and so WaiverFile was born. It has since taken over and is our company’s sole focus today. From the very beginning, our customers' feedback has been vital in building a product that anyone could benefit from. We strive to surpass industry standards at every corner and make it easy for you to collect the data that you need in order to do business with your customers.
Celebrating More Than Six Million Signed Waivers
We recently celebrated an impressive milestone of over 6 million of our waivers signed! We couldn’t be more honored to have customers that trust and love our platform. It is thrilling to provide companies with an exceptional product and be able to communicate closely with our customers.
Awarded “Best Value” and “Best Ease of Use”
Capterra, the world's leading software discovery and review platform has awarded WaiverFile with “Best Ease of Use” and “Best Value” badges. With over 1.25 million reviews and counting, Capterra is a trusted source for businesses to review software for potential use. With so many well-known software companies on their site, it’s a huge honor to have received these badges and be recognized for our hard work and dedication to our customers.
Both badges take into consideration our customer reviews and feedback. With five-star ratings, we are honored that our customers love using our electronic waivers enough to tell others about it! We will continually strive to surpass industry standards at every corner and make it easy for you to collect the data that you need in order to do business with your customers.